About Us

Welcome to your gateway to connecting with the province and its people through advanced Business Intelligence. 

Our Mission

The main aim of the KZN Digital Information & Innovation Hub is to provide an automated and integrated information management system that will help in monitoring and evaluating government service delivery in KwaZulu-Natal. This is part of our journey of becoming an insight driven province.

This Hub is in line with strategic objectives set out in the KZN Digital Transformation Strategy where we aim to leverage data, digital tools and innovation to improve the quality of life of our citizens.

This Hub is a demonstration of our commitment to being an insight driven province where we leverage data, digital tools and innovation to improve service delivery and enhance operational efficiencies. We are taking a human-centric approach to digital transformation.

The main objectives of our strategy are to guide the province towards government automation, integration and digitisation of services to realize efficient service delivery, economic opportunities and innovation.

Premier’s Message – Nomusa Dube-Ncube

The Province of KwaZulu Natal (KZN) has embarked on a citizen-centric strategy that will direct the digital transformation of the Provincial Government into an all-inclusive digital Province where all citizens can benefit from the opportunities offered by technology. 

The 4th Industrial Revolution brings new possibilities for global citizen centricity and how the KwaZulu-Natal Provincial Government can become a Digitally Transformed government. This will be done through close partnerships with all Government departments, our commercial partners, universities, citizens, and tourists alike. 

As such, the province has developed a policy framework to embrace 4IR in an orchestrated manner. As we bring our traditional ICT platforms to end-of-life in a deliberate and safe manner, we must also focus on containing our future ICT technical debt, whilst simultaneously accounting for the economic and citizen impact using 4IR via a deliberate execution framework. 

Director-General Message – Dr. Nonhlanhla O. Mkhize

what we do

Our Interventions

The KZN Digital Information and Innovation Hub commits to providing access of information to citizens, businesses and the government at their fingertips.

KwaZulu-Natal 4IR Policy Guidlines

Click here to read the article by our Director-General: Dr. Nonhlanhla O. Mkhize